Effective date: July 2026
Privacy Policy
Cici’s Chinese Kitchen respects your privacy. This policy explains how we collect, use and protect your personal information when you request a booking or contact us.
Who we are
Cici’s Chinese Kitchen is a brand operated by 上海众心素诚文化传播有限公司, a company registered in Shanghai, China.
Contact: hello@cicischinesekitchen.com
Information we collect
When you submit a booking request or contact us, we may collect:
- Your name and email address
- Your phone number, if you choose to provide it
- The number of adults and children in your group
- Your preferred experience, date and time
- Your country or region
- Dietary preferences, allergies or food-related requests
- Any additional information you choose to provide
How we use your information
We use your information to:
- Review, manage and confirm your booking request
- Communicate with you before and after the experience
- Prepare for dietary, allergy and safety requirements
- Arrange and verify payment through PayPal
- Operate and improve our services
Payment
Payments are processed securely through PayPal. Cici’s Chinese Kitchen does not collect or store your payment card information.
Third-party services
We use trusted service providers to operate this website, including Cloudflare for website hosting and security, PayPal for payment processing, and email service providers for booking communications. These providers process information according to their own privacy policies.
Dietary and allergy information
Dietary preferences and allergy information may include sensitive personal information. We collect this information only when voluntarily provided by guests and use it only to prepare a safer and more suitable experience.
Data retention
We keep booking-related information only for as long as necessary to operate our business, meet legal obligations and handle possible disputes. Access is limited to authorized operators.
Your choices and rights
You may request access to, correction of, or deletion of your personal information by contacting us at hello@cicischinesekitchen.com.